Terms of Use

MindChoices iOS Application  ·  MindAction LLC (101XP North America LLC)  ·  Effective: April 10, 2026

These Terms of Use ("Terms") constitute a legally binding agreement between you and MindAction LLC (101XP North America LLC) ("MindAction LLC," "we," "us," or "our") concerning your access to and use of the MindChoices iOS application. We are registered in California, United States, with our registered office at 155 South Orange Grove Blvd, Unit J, Pasadena, CA 91105, United States.

By accessing or using the App, you confirm that you have read, understood, and agree to be bound by these Terms. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, DO NOT USE THE APP.

We reserve the right to change or modify these Terms at any time. We will notify you of material changes by updating the "Effective" date. Your continued use of the App after changes constitutes acceptance.

The App is not tailored to comply with industry-specific regulations such as HIPAA or FISMA. If your use would be subject to such regulations, you may not use the App.

The App is intended for users who are at least 16 years old. Users aged 16–17 require parental or guardian consent. Persons under the age of 16 are not permitted to use or register for the App.

  1. AGREEMENT TO TERMS

These Terms apply to all users of the App, including without limitation users who are browsers, subscribers, or contributors of content.

  1. INTELLECTUAL PROPERTY RIGHTS

All content in the App — including interactive stories, characters, coaching tasks, exercises, graphics, audio, video, text, software, and the App itself (collectively, "Content") — and all trademarks, service marks, and logos ("Marks") are owned or controlled by MindAction LLC or licensed to us, and are protected by copyright and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the App for your personal, non-commercial use only.

You may not copy, reproduce, aggregate, republish, transmit, distribute, sell, license, or otherwise exploit any Content or Marks without our express prior written permission. All rights not expressly granted are reserved.

  1. USER REPRESENTATIONS

By using the App, you represent and warrant that:

  • All registration information you submit is true, accurate, current, and complete.
  • You will maintain the accuracy of such information.
  • You have the legal capacity to agree to these Terms.
  • You are not a minor under the applicable laws of your jurisdiction (or you have parental consent if aged 16–17).
  • You will not access the App through automated or non-human means.
  • You will not use the App for any illegal or unauthorised purpose.
  • Your use of the App will not violate any applicable law or regulation.
  1. USER REGISTRATION

You may register using Google Sign In or Apple Sign In. You are responsible for maintaining the confidentiality of your account and for all activity that occurs under your account. We reserve the right to remove, reclaim, or change a username you select if we determine it is inappropriate, obscene, or otherwise objectionable.

  1. PROHIBITED ACTIVITIES

You may not use the App for any purpose other than that for which we make it available. You agree not to:

  • Systematically retrieve data or other content from the App to create or compile a collection, compilation, database, or directory without written permission from us.
  • Trick, defraud, or mislead us and other users.
  • Circumvent, disable, or otherwise interfere with security-related features of the App.
  • Disparage, tarnish, or otherwise harm us and/or the App.
  • Use any information obtained from the App in order to harass, abuse, or harm another person.
  • Make improper use of our support services or submit false reports.
  • Use the App in a manner inconsistent with any applicable laws or regulations.
  • Upload or transmit viruses, Trojan horses, or other malicious code.
  • Engage in any automated use of the App, including scripts or data mining.
  • Attempt to impersonate another user or person.
  • Attempt to reverse engineer, decompile, or disassemble the App.
  • Use the App to develop a competing product or service.
  • Sell or otherwise transfer your account or profile.
  1. IN-APP PURCHASES AND SUBSCRIPTIONS

The App offers paid subscription plans. All purchases are processed by Apple Inc. via Apple In-App Purchase. By making a purchase, you also agree to Apple's terms and conditions. For full subscription details, pricing, cancellation, and refund terms, please see our Subscription Terms.

MindAction LLC does not directly handle payment card data. All billing is managed by Apple. Refunds must be requested through Apple at reportaproblem.apple.com.

  1. VIRTUAL CURRENCY

The App includes virtual currencies: Diamonds (used for premium choices within stories) and Keys (used to unlock story chapters). Virtual currencies are provided pursuant to your subscription plan and have no monetary value outside the App. They cannot be exchanged for cash, transferred between accounts, or refunded except as required by law.

  1. COACHING SERVICES (VIP + COACH PLAN)

The VIP + Coach subscription tier includes personal coaching sessions delivered via asynchronous email communication with ICF-certified coaches. These services are provided for personal development purposes only and do not constitute psychotherapy, mental health treatment, medical advice, or clinical services.

See our Mental Health Disclaimer for important limitations regarding coaching services.

  1. THIRD-PARTY SERVICES

The App integrates third-party services including Google (authentication), Apple (authentication and billing), Firebase (analytics and crash reporting), DevToDev (analytics), and RevenueCat (subscription management). Your use of the App is also subject to the terms and privacy policies of these third-party providers.

  1. APP MANAGEMENT

We reserve the right to: (1) monitor the App for violations of these Terms; (2) take appropriate legal action against anyone who violates these Terms; (3) refuse, restrict, or disable access to the App at our sole discretion; (4) otherwise manage the App in a manner designed to protect our rights and property and facilitate proper functioning.

  1. PRIVACY POLICY

We care about data privacy and security. By using the App, you agree to be bound by our Privacy Policy, which is incorporated into these Terms by reference. The App is operated in the United States. Users outside the US consent to the transfer of their data to the US.

  1. TERM AND TERMINATION

These Terms shall remain in full force and effect while you use the App. We reserve the right to deny access to and use of the App to any person for any reason, including breach of these Terms, without notice or liability.

You may terminate your account at any time via the Delete Account button in the App settings. Upon termination, your right to use the App will cease immediately and your personal data will be deleted in accordance with our Privacy Policy.

If your account is terminated or suspended, you are prohibited from creating a new account.

  1. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the contents of the App at any time without notice. We also reserve the right to modify or discontinue all or part of the App. We will not be liable for any modification, suspension, or discontinuance.

We cannot guarantee the App will be available at all times. Maintenance, updates, or technical issues may cause interruptions. We have no liability for any loss or inconvenience caused by inability to access the App.

  1. GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles.

  1. DISPUTE RESOLUTION

Informal Negotiations

Before initiating formal arbitration, both parties agree to attempt to resolve any dispute informally for at least 30 days, commencing upon written notice from one party to the other.

 

Binding Arbitration

If informal negotiations fail, disputes shall be resolved by binding arbitration under the Commercial Arbitration Rules of the American Arbitration Association (AAA), conducted in Los Angeles, California. YOU WAIVE YOUR RIGHT TO A JURY TRIAL.

 

Restrictions

Arbitration may be conducted only on an individual basis, not as a class action. You waive any right to participate in a class action lawsuit or class-wide arbitration.

 

Exceptions

Nothing in this section prevents either party from seeking injunctive or other equitable relief from a court of competent jurisdiction for matters where such relief is appropriate.

  1. DISCLAIMER OF WARRANTIES

THE APP IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

  1. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MINDACTION LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE APP. OUR TOTAL LIABILITY TO YOU SHALL NOT EXCEED THE AMOUNTS YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

  1. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless MindAction LLC and its officers, directors, employees, agents, and licensors from any claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising from: (1) your use of the App; (2) your breach of these Terms; (3) your violation of any third-party right.

  1. CONTACT US

Company: MindAction LLC (101XP North America LLC)

Address: 155 South Orange Grove Blvd, Unit J, Pasadena, CA 91105, United States

Email: info@themindaction.com